Order & Payment Processing

We carry mainly preodered items with very few in stock items from time to time. The order processing varies due to the logistical nature of both items.

ORDER PROCESSING​

Preordered Items

Patience rewards those who wait as the saying goes. We accept orders 24/7 unless a limited time period is stated. There will be a waiting period of 2 to 3 weeks. The waiting period starts from the date payment is received. We will notify you when the items are ready for mailing/delivery.

Important! We are the happiest people on Earth when we are able to help our customers. Even so, we may not be able to accommodate any dateline requests. Your next best choice is to find in stock items or another retailer that can help you.

​In Stock Items

The name of the game for in stock items is speed. Upon completing your purchase, we can process, pack and send your items for delivery in a blink of an eye. Okay, we admit that we don't have superspeed as a superpower but we can complete the whole process in 1 to 3 working days.

​In the event the items ordered/purchased are unavailable in size, colour or stock, you can opt to change for the same or higher priced items. Alternatively, you can request a full refund.

PAYMENT PROCESSING

Here are the payment methods available:

  • Mastercard/VISA
  • Apple Pay
  • Google Pay 
  • Hoolah* (3 instalments with 0% interest)
  • Bank Transfer* (ATM/ibanking)
  • PayNow*

Payment has to be made within 24 hours to secure your order. So act fast and the items can be yours!

*For orders placed in Singapore only.

Should you require any assistance, please do not hesitate to contact us.

Happy shopping!